A:  We prefer to take orders by phone, but orders emailed to                          
     carlile@intellex.com orders are more than welcome.

Q:  I am looking for a specific color and I don't see it on the website, is it      
      possible some available colors aren't shown on the website?
hand, so give us a call!  If we don't have it, we can probably get it.
hand, so give us a call!  If we don't have it, we can probably get it.


Q:  I am looking for a specific concho and/or hardware, is this something      
      TrickedOutPony provides?
A:  TrickedOutPony.com has a wide variety of conchos in stock and has        
      access to most conchos available.  If you can email us a picture, we        
      can probably get the concho or hardware.  So far, we've been able to     
      find every concho requested.

Q:  Can I request a special color of Swarovski Crystal?
A:  Yes, TrickedOutPony.com has access to all available Swarovski Crystal   
      colors.

Q:  What form of payment does TrickedOutPony.com accept?
A:  We accept:
Paypal (send payment to carlile@intellex.com),
VISA or MC (via phone),
Checks or Money Orders can be sent to:
Tricked Out Pony
17587 N. Baker Rd
Tahlequah, OK  74464

Q:  How soon can I expect my order?
A:  We strive to keep our turnaround time at approximately 3 weeks.             
     (Turnaround time varies greatly during Christmas.)

Q:  How do you ship orders?
A:  Orders are shipped via USPS Priority Mail unless customer specifically   
      requests another method of shipping.
The Tricked Out Pony
Lori Carlile
17587 N. Baker Rd
Tahlequah, OK  
74464
Phone 918-458-1054
918-931-2646